DELIVERY & COLLECTIONS
GENERAL DELIVERY TIMES
Gauteng : 2 to 3 working days
Rest of RSA : 3 to 5 working days
Orders placed on weekends or public holidays are processed the following business day
GENERAL DELIVERY INFORMATION
We do not deliver to Postal boxes as our service includes delivery via Courier (door to door)
Deliveries are made during business hours 08H00-17H00 Mon-Fri, excluding public holidays
Our couriers don’t give exact delivery times and will deliver between 8 am and 5 pm, Monday to Friday.
Our couriers require someone to be at the address provided to accept the delivery alternatively the goods will be returned.
Orders are processed from when the payment is received and reflects in our bank account (business hours)
No goods can be returned after 7 days or will be taken back if opened. It must be in its original packaging, unused, unworn and undamaged, with the original labels still attached.
It will take 7-14 workings day for your financial institution to process the funds back into your account.
If an incorrect product is delivered to you by mistake, we'll arrange to collect the product from you and we'll deliver the correct product to you as quickly as possible. Please don't remove the product from its original packaging.
Please contact us on 087 092 5595 or send an email to firstname.lastname@example.org
Should you wish to collect your order from our offices in Roodepoort, please wait for confirmation before picking up your order. Your order confirmation and ID will be needed for pickup.
Collection can take place Monday – Friday from 08:00 – 16:00